CASH ON DELIVERY (COD)

  1. We are a small business – so please use this mode of payment ONLY if you are totally sure you want to buy this product. Ordering the product you want, and later not accepting your package and returning it will be extra cost to us – so request you to please be mindful of the financial burden it causes us. PLEASE HELP US HELP YOU !
  2. We charge a flat handling fee of Rs 150 on all COD orders - this gets added to your overall bill at the time of checkout.
  3. Please use COD (cash on delivery) payment method only if you are certain that someone at the shipping address given by you to receive and pay for your order upon delivery. If you intend to leave the address you provided, kindly endorse your payment to another party to ensure your order is delivered successfully.
  4. Our logistics partner usually deliver the shipment in 2-3 days for metro cities and 5-7 days for non-metro cities from the time we dispatch your order. However, in case of any unforeseen situations or rare operational issues, there might be a delay in delivering your order. Kindly track your order with the details we will provide at your registered email ID. 
  5. Please pay the exact amount reflected on your invoice upon delivery.
  6. To avoid delays or delivery failure, please ensure you provided accurate and complete information in the shipping details (eg. Your Full Name, full Shipping address with nearest location as identifier, exact Contact number)
  7. Three delivery attempts will be made by the courier. If your order is not delivered during these attempts, RTS will be triggered (return to seller). Accounts that have failed COD transactions will be unable to place future orders using COD as a payment method.
  8. Customers with previous failed COD transactions, and/or orders which have not been collected at your end & has been returned to us, we will be able to re-ship the order at your request for an additional ₹300.
  9. All COD orders that are returned to us will be re-shipped only after the pre-payment for the same is made online along with the additional shipping charges. 
  10. During peak festival seasons, end of season sales, deep discount sales, should you wish to opt for COD, we might request for a token amount of Rs 200-300 as a show of genuine intent in getting the product. The rest of the differential amount by way of the price of the product can be paid once your ‘happiness package’ reaches you safely.